At BabyBloom, we want you to be completely satisfied with your registry gifts. Our return policy follows CJ Dropshipping's guidelines to ensure fair resolution.
Different issues have different time limits for filing disputes
Some disputes require photo or video proof of the issue
We work with you to resolve issues fairly and quickly
If your package hasn't arrived after the expected delivery time.
Product arrived broken, damaged, or unusable.
Received a different product than what was ordered.
Some items are missing from your order package.
Product quality doesn't match description or expectations.
Navigate to your order tracking page and click "File a Dispute"
Choose the type of issue you're experiencing
Describe the issue and upload evidence if required
Submit your dispute and track its status via email updates
Disputes filed outside the specified timeframes cannot be processed
Clear photos showing the issue are essential for damage/quality disputes
Photos should include packaging and labels when possible
Only one active dispute can be processed per order at a time
Our customer support team is here to assist you with any questions